Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.
All prices are in £ sterling and include UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order.
We cannot guarantee delivery times but we aim to deliver within 7 working days.YourIrishshop.com will not be responsible for delays caused to deliveries by acts of God, terrorism or exceptional weather conditions. Exceptional weather conditions are deemed to be when a Met Office weather warning is in place for ant part of the planned route of delivery to include the sorting hub and end destination.
The delivery costs for the UK are as follows:
<£6.95 for all orders under £75 England, Scotland & Wales only. Deliveries to Channel Islands, Isle of Man, Scottish Highlands and mainland Europe incur an additional £10 charge
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
At YourIrishShop.com we are committed to providing the highest level of customer care. All queries will be dealt with to the satisfaction of both parties.
Any complaints regarding the goods or services supplied should be made to:
Your Irish Shop c/o O'Kane Irish Foods, Unit 2, Phoenix Trading Estate, Bilton Rd, Perivale Middx, UB6 7DZ Tel 020 3397 0772 email@example.com
You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 9am - 5.00pm Monday - Friday
These Terms and Conditions do not affect any of your statutory rights.