You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. This will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.

After-Sales Services and Guarantees

At YourIrishShop.com we are committed to providing the highest level of customer care. All queries will be dealt with to the satisfaction of both parties.

Customer Service

Any complaints regarding the goods or services supplied should be made to:

Your Irish Shop c/o O'Kane Irish Foods, Unit 2, Phoenix Trading Estate, Bilton Rd, Perivale Middx, UB6 7DZ Tel 020 3397 0772 youririshshop@okaneirishfoods.co.uk

You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 9am - 5.00pm Monday - Friday

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